If you are in business, you have to scale up. If you don’t, your business will struggle to grow into the sphere of profitability.
Eric T. Wagner of Forbes.com writes out a few tips for businesses to scale. First, it’s assumed that you have something of value to provide: what’s that one thing your product or service does that helps your customers or clients?
Starting from there, you could think big and make bold moves (just thinking won’t do); build up a public profile, work “on” your business and not “in” it; establish key relationships, networks, and channels; and finally evaluate your financing options for expansion.
Often, it’s about cost, people, transformation, and it requires attention to details. You need a steering group to oversee the overall expansion, and the efforts often spread out into business development, Information technology, legal, procurement, leadership, and more.
At Kalpavruksh, we take pride in scaling up, optimizing client resources, and helping them solve problems with consulting and outsourcing.
For instance, we help:
- Bring in fully trained, highly experienced, and passionate resources for expanding teams for businesses.
- We simplify processes and deliver excellence.
- We plan, collaborate, and optimize resource use for clients.
- We axe costs and enhance efficiencies across processes.
- We consult while seeking a chunky return on investment for clients.
Just how do we do it? What exactly do we do?/strong>
Consider a recent client we worked with, this is what we did:
The client launched a support project, which aims to centralize and unify support procedures for the client who happens to be one of the biggest MS CRM providers. The transition was planned over 3 months, with a goal to take over 80% of support requirements for the clients’ clients all over the world.
We did a quick ramp up by bringing in a total of 11 Senior MS CRM & resources in a little less than 45 days.
- Resources were put in place to balance client’s frontend while transitioning support.
- Our center of excellence on MS CRM was rigged up to accommodate senior offshore resources.
- Our flexibility to undertake large CRM projects along with an offshore backend stands by to help clients tap into our resources.
- We brought in a highly cohesive team with internal sourcing along with our usual sourcing activities for the client.
Change initiatives are hard, risky, and drain resources. It happens phase-wise, in clusters, or at once. But since the payoff is significant and probably in line with the entrepreneurial vision of companies, our clients are often in a position to seek outside help with this transition.
Scaling up brings in due diligence, efficient processes, experience, customization, resource involvement, and more.
We always stand by for lending our hand to help bring in the change. Are you up for it?