Microsoft Dynamics 365
Center of Excellence (CoE)

The next generation of business applications

Microsoft Dynamics 365 has a suite of award winning, powerful relationship management capability that is ideally suited to the requirements of any organisation. It provides much of the expected functionality out-of-the-box, but is highly configurable, meaning it can easily cater for the more unique requirements both now and in the future.

Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. This enables organizations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.

Dynamics 365 is the world’s connected business cloud designed to help you better understand your business and act strategically to be successful.


D365 for Sales

Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

D365 for Customer Service

Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.

D365 for Field Service

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

D365 for Project Service Automation

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for PSA empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

D365 for Marketing

Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing results.

D365 Artificial Intelligence

Empower people across your organization to discover predictive insights, take informed actions, and improve customer experiences leveraging the power of AI.

D365 Finance

Automate and modernize your global financial operations with Dynamics 365 Finance. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth.

D365 Suppy Chain Management

Use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability.

D365 Business Central

Run your entire business with a single Dynamics 365 Business Central solution — a comprehensive business management solution designed for small to medium-sized businesses.

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