How Office 365 + Dynamics CRM integration Helps You Do Even More The new Microsoft Dynamics CRM updates in 2016 have a lot stored for administers, users, and customers. The new update comes rich with a host of new productivity features, service features, mobile features, and features for analytics. CRM application for Outlook The new lightweight CRM App for Outlook helps you to track email...
Changing the Game in Customer Service Better data analysis and data-driven decision making almost always guarantees better customer service. Using the right set of data, your business is in a better position to offer a more customized and personalized experience (like Amazon does) and many other businesses do. You can give customers easy and immediate access to important information, exactly when they need it. Also,...
Service Level Agreements (SLA) have been on the rise ever since the advent of Information and technology services thanks to the increasing risk of global collaboration between various parties in a borderless, inter-connected, regulated, and legally complex world economy. If a company in Germany wants a vendor in the United States to provide them with servers, for instance, it’s not exactly straight forward. The emergence...
Innovation – be it with products, services, or even the way business is done or how employees are trained – is central for a company’s growth. Organizations that have a vision, innovate constantly and strive to find a balance between the practicality of business and the creative pursuit of innovation tend to thrive in the face of volatility and uncertainty of markets. In fact, it’s...
For businesses, every new year is an opportunity to grow, to learn, to expand, and to dig deeper into innate potential. At Kalpavruksh, we are always looking to ahead of ourselves, to achieve, and to make a difference to every employee, contractor, client, and even associates. The first quarter of 2017 has been an exciting time for us – for both ourselves and for the...
