• Latest:
    1. Authorize REST call in Jscript
    2. Approval Process for external users – Power Automate
    3. Power Automate – Tips and Tricks
  • +45 26 246 341 +91 22 4129 6111
  • engage@kalpavruksh.com
  • Home
  • Services
    • Product Development
    • Technology Consulting
    • Agentic AI & AI/ML Automation
  • Dynamics 365 CoE
  • Blog
  • Careers
  • Company
    • About Us
    • Contact Us
2nd May, 2019
  • Category: Artificial Intelligence, D365 Customer Engagement
  • Comments: 0

How AI + Cortana + Microsoft CRM Together Will Make a Difference

How are businesses using Artificial Intelligence today?

Prepare not to be surprised since all this innovation forward leaps into technology will only seem natural.
Artificial Intelligence is already being used across industries such as Financial Trading, Travel, Personal Security (Computing), data security, healthcare, banking, and even marketing personalization.

What would be unnatural, however, is that if you don’t do anything about the rise of machine learning and Artificial Intelligence.

Consider the following businesses and how they use Artificial Intelligence:

  • Ocado, an online supermarket is currently building a “computer vision system” with a network of 4G connected robots to replace barcode scanning in its warehouses. This to help streamline warehousing, delivery, and shipping processes.
  • The Royal Bank of Scotland launched “Luvo” – a natural, language processing AI robot that can answer customer questions and perform simple banking tasks (money transfers?). Requests are passed to human customer service staff only when Luvo can’t answer questions or handle client requests.
  • The Royal Free Hospital in London partnered with Google’s DeepMind to build a mobile app that helps staff monitor patients with kidney injuries or kidney complications.

Artificial intelligence is also being used for natural recommendations for e-commerce, fraud detection, online search, and Natural Language Processing.

With all that potential, it’s only natural that Artificial Intelligence, in combination with Cortana and Microsoft CRM would make for a terrific technology stack that your business can benefit from.

machine learning healthcare

For simplicity sake, let’s take healthcare as our focus for now and see how this AI + Cortana + Microsoft CRM technology trio helps:

Infosys
The Indian IT Giant is already a forerunner when it comes to technology implementation to bring about a massive operation both in India and many other nations.

The healthcare industry worldwide is going through a series of major paradigm shifts in the way the industry operates, and Infosys responded to that with Infosys Analytics Healthcare Solution which helps industry professionals to unlock datasets, track health trends, provide for advanced clinical effectiveness, enhance patient satisfaction, provide operational effectiveness to healthcare providers, and boosts administrative performance.

How does Infosys do that?

Thanks to various Microsoft Analytics offerings including Cortana Analytics Suite, SQL server 2016, Microsoft Dynamics CRM, and more.

Alabama Cares
The Alabama Care is an initiative by the State of Alabama, US, that’s designed to help family care givers, seniors, and the elderly.

It’s a part of the National Family Caregiver Support Program (NFCSP) established in 2000. The Alabama Cares program helps provide information, timely assistance, counseling, respite, and many supplemental services.

Now, The Alabama Cares program is on a war path to deploy infrastructure, solutions, and tools to help meet its goals.

The Alabama Care’s integrated eligibility solution, for instance, will see Microsoft Dynamics CRM online for Governments. The program already uses Microsoft Azure for development and testing.

Moving The Needle On Neural Science
Scientists are on a passionate endeavor to understand and decode human perceptions from brain signals because millions of people suffer from brain-related injuries and other disorders each year.

The brain has 100 trillion synapses and connects more than 87 billion neurons.

Decoding the brain isn’t a cakewalk.

Stand University’s Dr. Kai Miller now teamed up with Microsoft and use Cortana Intelligence Competitions to get the best global talent to help him out.

Microsoft’s Azure Machine Learning (part of the Cortana’s Intelligence Suite) is being provided for no cost to contest participants.

Plus, the entire platform is accessible from any browser while giving contestants a central platform to build and deploy models, collaborate, share documents and notes, and more.

What do you think about the possible ramifications when you combine various technologies available to businesses, organizations, and communities today?

< Back to previous page

Leave a comment

Cancel reply

Your email address will not be published. Required fields are marked *

Recent posts

Authorize REST call in Jscript
18th December, 2023
Approval Process for external users – Power Automate
21st September, 2023
Power Automate – Tips and Tricks
27th June, 2023
Modern Commands and Power Fx
30th March, 2023
Plugin development – Tricks to avoid infinite loops
20th December, 2022

Contact us





    Contact Us

    Kalpavruksh Technologies Denmark A/S
    Store Kongensgade 68,
    1264 København
    +45 26 24 63 41

    Kalpavruksh Technologies USA
    29 Walter Hammond Pl,
    Waldwick NJ 07463

     

    Kalpavruksh Systems Pvt. Ltd.
    8th Floor, Technocity,
    Mahape, Navi Mumbai 400 710
    +91 22 4129 6111

    Kalpavruksh Technologies Deutschland GmbH
    Gosheimer Straße 26,
    78564 Wehingen

    Company

    • About Us
    • Blog
    • Careers
    • GDPR Compliance
    • Privacy Policy
    • Partners Privacy Policy
    • Contact us

    Microsoft Gold Partner



    Follow us

    © Copyright Kalpavruksh Technologies. 2025. All right reserved.
    Have any questions about our services, or just want to find out more about how we can help you reach your goals? Engage with us!