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2nd May, 2019
  • Category: D365 Customer Engagement
  • Comments: 0

Kalpavruksh CRM 2.0

At Kalpavruksh, we have a proven Global Delivery Model and years of “skin in the game” when it comes to IT related services, onshoring, offshoring, finding talent globally for Microsoft Dynamics CRM, XRM, and other niche technologies. We’ve developed the ability to work on tight deadlines (to help find talent for clients or to actually deliver services) and within budgets.

We are in technology, though. You know that nothing in the area of technology remains static for long; in fact, we’d be dead if we assumed that way.

Change is the essence of technological progress, and we are believers. We are all set to relaunch ourselves our CRM services as Kalpavruksh CRM 2.0.

So, what’s that all about?
As we worked with clients over the years, we realized that there was a demand for a very specific set of services. For that reason, we added a set of services such as Artificial Intelligence, Machine learning, ADX Studio (CRM Portals), CRM Testing as a Service, and more.

Our clients can specifically pick up the niche services as they need on a project basis. We’ll keep adding more add-on services as the case may be, but eventually, we aspire to be a one-stop shop for Microsoft Dynamics CRM partners.

Our technology and services stack now includes:

  • Development
  • On-premise to Cloud migration
  • Testing as a Service
  • Maintenance & Support
  • ADXstudio Portal (also known as CRM Portal) Integration

Microsoft’s technology stack is powerful and is changing with times. Today, it’s positioned as the perfect technology wingman for businesses to help you achieve a realistic Return on Investment.

If your business is sitting on the fence when it comes to digital transformation or if you’ve just taken the plunge but need help to align technology with your business goals, Microsoft’s suite of tools is the best starting point for your business.

Apart from the basic set of services above, we wanted to not just ride the wave of change but help clients do the same. As such, we also have specific services and consulting packages around:

  • Azure Machine Learning
  • Artificial Intelligence
  • PowerBI (incl. PowerApps and Flow)

A recent proof of Concept built with Cortana’s Artificial Intelligence suite helped a client – a Danish Training Academy – to predict the success of each course they build with the help of predictive analysis.

We used Artificial Intelligence to help a retailer decide which products should discount be applied to, the specific periods of time that the retailer should offer discounts (and when they shouldn’t), and use specific strategies to help maximize revenue and profits.

A hospital chain – with a specific Cortana AI & Dynamics CRM setup — helps analyze out-patients load and helps staff doctors accordingly to ensure smooth operations.

This predictive analysis and recommendation engine also help our client to reduce operating costs while giving them what they need to provide better customer experience (such as drastically reduced waiting times for patients – whether are waiting to be checked in or on their way out through billing).

If you’d like to see how our services can help you run and grow your business, we’d be happy to talk.

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